Bizzo Casino Privacy Policy

Bizzo Casino respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit or use Bizzo Casino services, why it is needed, how it may be protected, and the choices available to you.

This policy applies to visitors, registered customers and users of relevant casino features, websites and services made available to customers in Australia. By using Bizzo Casino, you acknowledge that your information may be processed as described below. The policy should be read together with the applicable Terms and Conditions and any service-specific notices presented at the point of collection.

Information We Receive

Bizzo Casino may collect information that you provide directly, information generated through your use of the platform, and information received from selected third parties. The amount and type of information depend on the services you use and the legal or operational checks that apply.

• Identification details, such as your name, date of birth, nationality and residential address.
• Contact details, including an email address and other information used to communicate with you.
• Account information, such as login credentials, preferences, activity settings and responsible gambling selections.
• Transaction details relating to deposits, withdrawals, bonuses, winnings and payment methods. Full payment card details may be handled by approved payment providers rather than stored by Bizzo Casino.
• Verification information, which may include identity documents, proof of address, source of funds information or other records needed for account review.
• Technical data, such as IP address, browser type, device identifiers, operating system, language settings and approximate location.
• Usage information, including pages viewed, games accessed, session times, interactions with promotions and error reports.

You should only provide information that is accurate, current and relevant. If you submit information about another person, you should have permission to do so and should ensure that they understand how their information may be used.

How We Use Personal Data

Information is used to operate, maintain and improve Bizzo Casino services. Processing purposes may vary depending on your relationship with us, the features you choose and the information required to manage risk.

• Creating and administering your account.
• Processing deposits, withdrawals, bonuses and other account transactions.
• Confirming identity, age and eligibility, and carrying out account security reviews.
• Detecting and preventing fraud, money laundering, misuse, collusion and other prohibited activity.
• Providing customer support and responding to requests or complaints.
• Personalising content, improving navigation and analysing service performance.
• Sending service messages, security notices and account-related communications.
• Sending promotional communications where permitted and in line with your preferences.
• Meeting applicable legal, regulatory, tax, accounting and dispute-resolution obligations.

Where required, Bizzo Casino will seek consent for a particular use. In other situations, processing may be necessary to provide a requested service, protect the platform, fulfil an agreement, or pursue a legitimate operational purpose while considering individual privacy interests.

Cookies and Related Tools

Bizzo Casino may use cookies, pixels, software development kits, local storage and similar technologies. These tools can remember settings, maintain sessions, measure performance, support security functions and help us understand how services are used.

• Essential technologies help the website operate, preserve login sessions and support transaction security.
• Preference technologies remember choices such as language, display settings or other selected features.
• Analytics technologies provide aggregated information about visits, navigation and technical performance.
• Marketing technologies may help measure campaigns or present more relevant advertising where this is permitted.

You can usually manage cookies through your browser or device settings. Restricting certain technologies may affect account access, game functionality, authentication or other features. Where applicable, additional choices may be displayed through a cookie preference tool on the website.

When Information Is Shared

Bizzo Casino does not treat personal information as a product for unrestricted sale. Information may be disclosed when reasonably necessary for the purposes described in this policy or when disclosure is required or permitted by applicable law.

• Payment processors and financial service providers may receive information needed to authorise transactions and prevent payment abuse.
• Identity verification, fraud prevention and risk management providers may assist with checks and monitoring.
• Technology, hosting, security, analytics, customer support and communications suppliers may process information on our behalf.
• Professional advisers, auditors, insurers and prospective transaction partners may receive relevant information subject to appropriate safeguards.
• Law enforcement, courts, regulators or government authorities may receive information where a lawful request or legal duty applies.
• Other parties may receive information when you ask us to share it, give permission, or use a service that clearly requires disclosure.

Service providers are expected to handle information only for authorised purposes and to apply suitable confidentiality and security measures. Disclosures are limited where practical to the information needed for the relevant purpose.

Keeping Data Secure

Bizzo Casino uses administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, misuse and disclosure. Measures may include access controls, authentication procedures, encryption or similar safeguards, monitoring, staff awareness and supplier due diligence.

No website, payment channel or electronic transmission can be guaranteed completely secure. You are responsible for keeping passwords and device access details confidential, using a secure connection, and notifying Bizzo Casino promptly if you suspect unauthorised account activity. We may restrict access or request additional verification when necessary to protect an account or the platform.

How Long Data Is Kept

Personal information is retained only for as long as it is reasonably needed for the purposes explained in this policy. The applicable period may depend on the nature of the information, the relationship with you, account activity, unresolved disputes, security needs and any legal or accounting obligations.

When information is no longer required, it may be deleted, anonymised or securely stored in a form that no longer directly identifies you. Backup copies may remain for a limited period until they are overwritten or securely removed. Closing an account does not necessarily result in immediate deletion where retention is needed to meet obligations, investigate misuse, resolve disputes or protect legitimate interests.

Your Privacy Choices

Depending on applicable privacy rules and the circumstances of the request, you may have rights concerning personal information held by Bizzo Casino. These may include the ability to:

• Request access to personal information and an explanation of how it is used.
• Ask for inaccurate, incomplete or outdated information to be corrected.
• Request deletion or restriction of information where there is a valid basis to do so.
• Object to certain processing or withdraw consent where processing relies on consent.
• Opt out of promotional communications by using the unsubscribe option or adjusting account preferences.
• Request a copy of information in a suitable format where data portability applies.

Requests may require reasonable identity verification to protect your account and other individuals. Some rights are subject to exceptions, and removing information may affect the availability of services or our ability to meet legal and security responsibilities. If a request cannot be fulfilled in full, we will explain the relevant limitation where appropriate.

External Providers and Links

The Bizzo Casino platform may connect with third-party websites, applications, payment solutions, social features, advertising services or other external tools. Those providers may collect and process information under their own privacy notices. Their practices are not controlled by this policy.

Before submitting information to an external service, you should review its privacy terms and security information. Bizzo Casino may use third-party content or links for convenience, but the presence of a link does not necessarily mean that the provider is endorsed or that its privacy practices are the same as ours.

Processing Across Borders

Some Bizzo Casino suppliers, group companies or service infrastructure may be located outside Australia. As a result, personal information may be accessed, stored or processed in another country. Privacy protections and legal requirements in that country may differ from those applying in Australia.

Where information is transferred internationally, Bizzo Casino will seek to use appropriate contractual, technical or organisational safeguards and will consider applicable requirements before arranging the transfer. Information may also be disclosed overseas where necessary to provide a requested service, process a transaction, prevent fraud, obtain professional support or comply with a lawful obligation.

Changes to This Policy

This Privacy Policy may be revised when services, technology, business arrangements or applicable requirements change. The updated version will be made available through the relevant Bizzo Casino website or service and will show its revised effective date where appropriate.

Changes generally apply from the time they are published unless a different date is stated. You should review this page periodically, especially before continuing to use the platform after a material update. If a change requires a specific notice or consent, Bizzo Casino will take reasonable steps to provide it.

Contact and Privacy Requests

If you have a question about this Privacy Policy, want to exercise a privacy right, or believe that your information has been handled incorrectly, please contact Bizzo Casino at [email protected]. Include enough detail to help us understand your request, but do not send payment passwords or unnecessary sensitive information.

We may ask for additional details to verify your identity before responding. This helps protect account information from unauthorised disclosure. We aim to review privacy enquiries within a reasonable period and will explain any delay, limitation or further information needed to process the request.

Last updated: 9 September 2026